Grievance Redressal

Grievance Redressal / Escalation Matrix

If you have a grievance, you can reach out to our Support Team for assistance.

CHANDER SURANA ( PAN – CFPPS0381J )

SEBI REGD. RESEARCH ANALYST – INH000008163

EMAIL – CHANDERSURANA01@GMAIL.COM

MOBILE – 9833181133

Details of designation	Contact Person Name	Address where the physical address location	Contact No.	Email-ID	Working hours when complainant can call
Customer Care	CHANDER SURANA	SUKHI SANSAR COMPLEX D BLOCK FLAT NO 715 HOWRAH 711106. WEST BENGAL	9833181133	CHANDERSURANA01@GMAILCOM	Mon-Fri 09AM – 05 PM
Head of Customer Care	SAME AS ABOVE–	SAME AS ABOVE	SAME AS ABOVE	SAME AS ABOVE	—
Compliance Officer	CHANDER SURANA	SUKHI SANSAR COMPLEX D BLOCK FLAT NO 715 HOWRAH – 711106. WEST BENGAL	9833181133	CHANDERSURANA01@GMAIL.COM	Mon-Fri 09AM – 05 PM
CEO	—	—	—	—	—
Principal Officer	SAME AS ABOVE	SAME AS ABOVE	9833181133	CHANDERSURANA01@GMAIL.CO	Mon-Fri 09AM – 05 PM

The abovementioned details would facilitate the complainants to approach the concerned RA before filing complaint to SEBI. For more details go to: –  

https://www.bseindia.com/markets/MarketInfo/DispNewNoticesCirculars.aspx?page=20241209-41

We aim to resolve all grievances within 21 working days from the date of receipt.

If your grievance is not resolved within this timeframe, you can escalate it to SEBI’s SCORES Platform (SEBI Complaints Redress System).